Blog

Global Strategist Amanda Moody on BBK's Commitment to Parkinson’s Disease Research

Posted by BBK Worldwide on Fri, Feb 26, 2021

 

We recently sat down with BBK’s Global Strategist Amanda Moody to discuss the company’s commitment to Parkinson’s disease clinical research, including ongoing innovation designed to foster a positive and meaningful patient journey. 

Can you briefly describe BBK’s experience with the Parkinson’s disease community?

We have a long-standing commitment to the Parkinson’s community, both in terms of supporting clinical research as well as individual patient and caregiver needs. 

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Topics: RSG Arrive, RSG Card, Parkinson's disease, The Michael J. Fox Foundation, Amanda Moody, Parkinson's Disease Therapeutics Webinars

Rob Laurens Discusses Navigating Patient Travel During COVID-19 with Outsourcing-Pharma

Posted by Elizabeth Gargill on Wed, Aug 19, 2020

 

Earlier this week, Principal of RSG Services Rob Laurens went one-on-one with Outsourcing-Pharma to discuss challenges associated with patient travel as COVID-19 restrictions ease.

In this in-depth interview, Rob addresses the importance of contingency planning, lessons learned, and the long-term impact of COVID-19 on patient travel. He also provides insight into services and resources that clinical trial sponsors can leverage to maximize patient safety and engagement during COVID-19 and beyond. Click here to read the full article.

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Topics: Patient Travel, Patient Travel Programs, RSG Arrive, COVID-19, Rob Laurens, RSG Services, Outsourcing-Pharma

How COVID-19 Is Changing Clinical Trial Patient Travel

Posted by Mike Johnson on Thu, Jun 18, 2020

 

We recently sat down with BBK’s Director of RSG Services Mike Johnson to discuss how clinical trial patient travel has been impacted by COVID-19 and how BBK's travel program RSG® Arrive has responded.

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Topics: Patient Travel, RSG Arrive, COVID-19, Mike Johnson, RSG Services, Clinical Trial Patient Travel

Ramping Up Patient & Site Engagement during COVID-19

Posted by Elizabeth Gargill on Tue, Apr 14, 2020

 

Guidance to Help Respond to Immediate Challenges 

As the COVID-19 outbreak challenges clinical trial sponsors, we’ve identified efforts to support patient and site engagement -  helping to minimize clinical trial disruption and keep timelines intact. Some efforts respond to FDA guidance on conducting clinical trials during the COVID-19 pandemic while others respond to challenges introduced by travel restrictions, infection risks, enhanced site burden, and protocol deviations.

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Topics: Patient Engagement, Site Engagement, RSG Arrive, COVID-19

Committed to Excellence: RSG® Arrive Driver of the Month

Posted by Elizabeth Gargill on Wed, Oct 23, 2019

 

All you need is a brief conversation with Andrew to understand why he’s our RSG® Arrive Driver of the Month. A native of the Philadelphia area, he has been an RSG® Arrive driver for over two years. His assignments include taking patients with progressive neurodegenerative diseases to and from their study appointments, at times traveling two hours each way. He recognizes the challenges that some of the patients face and always tries to find opportunities to lighten their day with a smile or light conversation. “I try to take their mind off where they are traveling and why – even if it’s for a brief moment.”

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Topics: Patient Engagement, Health Literacy, Patient Experience, Most Viewed, Patient Travel Programs, RSG Arrive, Driver of the Month

With Kindness and Courtesy: RSG® Arrive Driver of the Month

Posted by Elizabeth Gargill on Wed, Aug 14, 2019

As RSG® Arrive continues to transform the clinical trial patient experience – enhancing access to care, removing barriers to participation, and fostering long-term engagement – we recognize Mike as our driver of the month. He exemplifies the qualities that set RSG® Arrive apart – dedication, commitment to care, and professionalism.

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Topics: Patient Travel, Patient Experience, RSG Arrive, Driver of the Month

Going the Extra Mile: RSG® Arrive Driver of the Month

Posted by Elizabeth Gargill on Fri, May 3, 2019

BBK’s RSG® Arrive patient travel program continues to stand out in an increasingly crowded marketplace of companies offering concierge travel and ride-hailing services. One of the reasons RSG® Arrive is in a class by itself is the dedication, commitment to care, and professionalism of its drivers. They routinely go above and beyond to ensure the comfort and care of their passengers.

Viken-Mardirossian-Square

To recognize the important role that our RSG® Arrive drivers play in enhancing the clinical trial patient experience, we will be celebrating a driver of the month, starting this month with Viken.

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Topics: Patient Travel, Patient Experience, RSG Arrive, Driver of the Month