Blog

Committed to Excellence: RSG® Arrive Driver of the Month

Posted by Elizabeth Gargill on Wed, Oct 23, 2019

 

All you need is a brief conversation with Andrew to understand why he’s our RSG® Arrive Driver of the Month. A native of the Philadelphia area, he has been an RSG® Arrive driver for over two years. His assignments include taking patients with progressive neurodegenerative diseases to and from their study appointments, at times traveling two hours each way. He recognizes the challenges that some of the patients face and always tries to find opportunities to lighten their day with a smile or light conversation. “I try to take their mind off where they are traveling and why – even if it’s for a brief moment.”

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Topics: Patient Engagement, Health Literacy, Patient Experience, Most Viewed, Patient Travel Programs, RSG Arrive, Driver of the Month

With Kindness and Courtesy: RSG® Arrive Driver of the Month

Posted by Elizabeth Gargill on Wed, Aug 14, 2019

As RSG® Arrive continues to transform the clinical trial patient experience – enhancing access to care, removing barriers to participation, and fostering long-term engagement – we recognize Mike as our driver of the month. He exemplifies the qualities that set RSG® Arrive apart – dedication, commitment to care, and professionalism.

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Topics: Patient Travel, Patient Experience, RSG Arrive, Driver of the Month

Going the Extra Mile: RSG® Arrive Driver of the Month

Posted by Elizabeth Gargill on Fri, May 3, 2019

BBK’s RSG® Arrive patient travel program continues to stand out in an increasingly crowded marketplace of companies offering concierge travel and ride-hailing services. One of the reasons RSG® Arrive is in a class by itself is the dedication, commitment to care, and professionalism of its drivers. They routinely go above and beyond to ensure the comfort and care of their passengers.

Viken-Mardirossian-Square

To recognize the important role that our RSG® Arrive drivers play in enhancing the clinical trial patient experience, we will be celebrating a driver of the month, starting this month with Viken.

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Topics: Patient Travel, Patient Experience, RSG Arrive, Driver of the Month