Earlier this week, BBK Principal Rob Laurens went one-on-one with Outsourcing-Pharma discussing the launch of BBK's Engagement Solution Center for decentralized and post-marketing clinical trials, which features concierge service delivery and a robust patient experience portal to ease the clinical trial journey.
In this in-depth interview, Rob addresses the importance and advantages of centralizing design, management, operations, and communications of patient support services. In addition, he provides insight into some of the conversations that led to the creation of the center. Click here to read the full article.
For more interviews and articles like this one, click on the links below:
BBK Worldwide survey reveals patients want trial innovation (October 22, 2020)
BBK introduces study-life balance construct (June 4, 2020)
BBK Worldwide outlines COVID-19 tips for trials (April 14, 2020)