863 Trips
1,606 itineraries translated into French, Portuguese and Spanish
4 COUNTRIES | 7 SITES
Argentina, Brazil, France, US
BBK Worldwide was engaged by a leading pharmaceutical company for more than six years to provide clinical study travel and reimbursement services for patients with familial amyloid polyneuropathy, a rare, inherited and progressive disease.
While our initial engagement focused on reimbursement, it expanded to include travel and then concluded with the introduction of medication delivery to support patients impacted by COVID-19 lockdown measures.
Complex itineraries for patients traveling a significant distance to study sites
Cross-border travel with knowledge of entry requirements and documents
Securing aisle seats near the lavatory for patients traveling by air
Coordinating travel for caregivers that aligned with patients’ itineraries
Arranging car service in neighborhoods where standard taxi services were not operating
Shifting rapidly to medication delivery in response to COVID-19 lockdown measures
In the final year of BBK’s engagement, COVID-19 proved to be an unexpected challenge. It required a quick pivot to a solution that would support patients who needed to remain at home during lockdown. With speed and dexterity, we implemented our medication delivery service.
Medication was packaged at the site and then shipped directly to patients’ homes using ground and air methods. The shipments needed to be temperature-controlled between 2 and 8 degrees Celsius and ready for patients to self-administer upon delivery. The success of this program ensured that study participants were able to remain compliant with the protocol and that the sponsor was able to complete the study as planned.
Reimbursement categories: meals, mileage, parking, lodging, ground transport, airfare, COVID-19 tests
Argentina, Brazil, France, Spain, UK, US
1,606 itineraries translated into French, Portuguese and Spanish
Argentina, Brazil, France, US
Download the PDF version of this case study today:
Case Studies
December 13, 2021
Case Studies
February 5, 2022
Case Studies
April 13, 2022
BBK Worldwide, LLC
117 Kendrick St., Suite 600
Needham, MA 02494 United States
Terms & Conditions Privacy Policy
© 2024 BBK Worldwide. BBK Worldwide is a Publicis Health company.
Terms & Conditions Privacy Policy
© 2024 BBK Worldwide. BBK Worldwide is a Publicis Health company.