As an RSG® Arrive driver, the most satisfying part of Viken’s job is building a relationship with the study participants and their caregivers. “You develop a relationship. You know them by their first names and they know you by yours. And you can tell it’s a comfort for them to have the same driver for each appointment, and for that driver to always be there for them, and always to be on time.”
Viken has been a professional driver in Boston for over 18 years, a career defined by a strong work ethic, positive outlook, and commitment to the customer experience. He never hesitates to go above and beyond to ensure the care and comfort of his passengers. “I always try to go the extra mile, offering a hand when needed.”
Living in Boston for over 30 years, Viken enjoys the city’s history, friendly people, and sports teams. “The teams surprise you every year!” He is the proud parent of a son and daughter, and is currently looking forward to watching the final episodes of Game of Thrones with them.
As one of the most requested RSG® Arrive drivers in Chicago, Mike has completed over 100 trips in the last 18 months alone, driving patients to and from their study visits. The most satisfying part of his job comes from helping others in need. Whether it’s with the kind offer of “Let me help you out with that” or “Let me hold that bag for you,” Mike is always looking to help others. “That’s basically how we should all be. If you see someone who is suffering and they need something, offer them a hand – it doesn’t cost anything. It’s just a good gesture and a good deed of the day that everybody should be doing.”
A professional driver in Chicago for over 13 years, Mike enjoys connecting with new people every day. He likes that there’s nothing routine about his day. “Every day could be something new and different. It’s always nice knowing that tomorrow you don’t know what is going to happen, but you’re curious how it will turn out.”
Mike enjoys the energy of the city. “Chicago is a big melting pot of all types of people.” And he enjoys the wide range of restaurants. With three young children, he keeps busy in his free time, often enjoying family gatherings and picnics.