Engage with Patients Wherever They Are
Engage with Patients Wherever They Are
Decentralized Trial Support
Transform your clinical trials with our patient engagement solutions that prioritize patient care and convenience. Discover how they can help you maintain study momentum during COVID-19 and beyond.
Study Apps / Patient Portals
Facilitate two-way communication between patients and site staff with instant messaging and video chats.
Medication Delivery
Transport the study drug – in a temperature-controlled environment – from the study site or distribution center to the patient’s home.
Site Staff Transportation
Transport study staff to and from the patient’s home for health checks, blood draws, and study drug administration.
Traveling Nurses
Provide patient care at home with nurses trained on the protocol who can monitor vital signs, collect data, and administer the study drug.
iMotor
Support remote data collection with a clinically-validated app for movement disorder studies.
Remote Informed Consent
Leverage customized presentations and our technology software to assist site staff with remote informed consent.
Site Status Monitoring and Planning
Determine site status for remaining open, conduct surveys to identify additional needs, and create customized action plans.
Study Ambassador Services
Engage additional support specialists to assist with all aspects of study execution and study-related patient care.
Nurse Call Centers
Augment site staff for duties related to managing participant engagement, including appointment scheduling and reminders.
Medication Delivery
With our RSG® Arrive medication transport service, we deliver the study medication directly to a study participant’s home. Study staff can trigger and track a request through our Patient Experience Management System TrialCentralNet® (TCN®).
The service adheres to current social distancing guidance and CDC personal hygiene recommendations to ensure study participant safety during the COVID-19 outbreak.
Customized features include:
- Temperature-controlled vehicle
- Delivery status updates
- Removal of packaging following delivery
- Instructional video explaining how patients should administer the study medication
Connect Virtually
Transform your clinical trials with our virtual patient engagement solutions that prioritize patient care and convenience. Discover how they can help you maintain study momentum during COVID-19 and beyond.
Study Apps / Patient Portals
Facilitate two-way communication between patient and site staff with instant messaging and video chats.
Medication Transport
Transport the study drug – in a temperature-controlled environment – from the study site or distribution center to the patient’s home.
Site Staff Transportation
Transport study staff to and from the patient’s home for health checks, blood draws, and study drug administration.
Traveling Nurses
Provide patient care at home with nurses trained on the protocol who can monitor vital signs, collect data, and administer the study drug.
iMotor
Support remote data collection with a clinically-validated app for movement disorder studies.
Remote Informed Consent
Leverage customized presentations and our technology software to assist site staff with remote informed consent.
Site Status Monitoring and Planning
Determine site status for remaining open, conduct surveys to identify additional needs, and create customized action plans.
Study Ambassador Services
Engage additional support specialists to assist with all aspects of study execution and study-related patient care.
Nurse Call Centers
Augment site staff for duties related to managing participant engagement, including appointment scheduling and reminders.
Medication Transport
With our RSG® Arrive medication transport service, we deliver the study medication directly to a study participant’s home. Study staff can trigger and track a request through our Patient Experience Management System TrialCentralNet® (TCN®).
The service adheres to current social distancing guidance and CDC personal hygiene recommendations to ensure study participant safety during the COVID-19 outbreak.
Customized features include:
- Temperature-controlled vehicle
- Delivery status updates
- Removal of packaging following delivery
- Instructional video explaining how patients should administer the study medication