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BBK Worldwide Hires Veronica Moore as Account Specialist

By Elizabeth Gargill on Wed, Nov 20, 2019 | 2 min read

 

The BBK team is very pleased to welcome Veronica Moore as Account Specialist. An experienced healthcare marketing communications professional, Moore will be responsible for orchestrating all aspects of the development and implementation of client campaigns – from communicating with clients about recruitment strategies and enrollment objectives to the coordination of internal specialists. 

In her role, Moore will provide strategic leadership in the management of projects from kick-off to completion, ensuring clients’ needs are met and expectations exceeded. She will leverage strong operational, communication, and critical thinking skills in overseeing the day-to-day operations of all assigned projects.

Topics: BBK Worldwide, Clinical Trials, Employees, Account Services

Patient Health Apps - Help or Hype?

By Elizabeth Gargill on Wed, Nov 13, 2019 | 5 min read

 

Last month, in partnership with Health Union, we surveyed over 200 patients on health app use. The findings not only dispel some common myths about app use, but they provide valuable insight that members of the clinical research community can leverage to enhance the design, development, and adoption of clinical trial engagement apps.

We recently sat down with Health Union’s COO and Clinical Business Lead, Lauren Lawhon, for a Q&A session to get her take on the survey results.

Topics: BBK Worldwide, Patient Engagement, Clinical Trials, Study Voices, Health Union, MythBusters, Health Apps

BBK Worldwide Hires Nicole DeMarco as Media and Research Strategist

By Elizabeth Gargill on Tue, Nov 5, 2019 | 1 min read

 

 

The BBK team is very pleased to welcome Nicole DeMarco as Media and Research Strategist. Nicole is an experienced healthcare marketing professional, having supported numerous clients in the life sciences industry. In her new position with BBK, she will drive media strategy and placement for the firm’s multichannel advertising campaigns.

Topics: BBK Worldwide, Patient Engagement, Clinical Trials, Media, Research, Employees

Committed to Excellence: RSG® Arrive Driver of the Month

By Elizabeth Gargill on Wed, Oct 23, 2019 | 2 min read

 

All you need is a brief conversation with Andrew to understand why he’s our RSG® Arrive Driver of the Month. A native of the Philadelphia area, he has been an RSG® Arrive driver for over two years. His assignments include taking patients with progressive neurodegenerative diseases to and from their study appointments, at times traveling two hours each way. He recognizes the challenges that some of the patients face and always tries to find opportunities to lighten their day with a smile or light conversation. “I try to take their mind off where they are traveling and why – even if it’s for a brief moment.”

Topics: BBK Worldwide, Patient Engagement, Clinical Trials, Patient Experience, Patient Reimbursement, Patient Travel Programs

With Kindness and Courtesy: RSG® Arrive Driver of the Month

By Elizabeth Gargill on Wed, Aug 14, 2019 | 3 min read

As RSG® Arrive continues to transform the clinical trial patient experience – enhancing access to care, removing barriers to participation, and fostering long-term engagement – we recognize Mike as our driver of the month. He exemplifies the qualities that set RSG® Arrive apart – dedication, commitment to care, and professionalism.

Topics: Patient Travel, Patient Experience

Moving Beyond the Myth That Doctors Won't Refer

By Elizabeth Gargill on Thu, Aug 8, 2019 | 3 min read

“Doctors won’t refer!” It’s a phrase spoken far too often – and often delivered with an air of unwavering certainty. However, growing evidence suggests otherwise – including most recently the findings from BBK Worldwide’s Study Voices survey.

Topics: BBK Worldwide, Physician Engagement, Site Support, Site Selection, Site Engagement, Clinical Trials, Study Voices

Going the Extra Mile: RSG® Arrive Driver of the Month

By Elizabeth Gargill on Fri, May 3, 2019 | 2 min read

BBK’s RSG® Arrive patient travel program continues to stand out in an increasingly crowded marketplace of companies offering concierge travel and ride-hailing services. One of the reasons RSG® Arrive is in a class by itself is the dedication, commitment to care, and professionalism of its drivers. They routinely go above and beyond to ensure the comfort and care of their passengers.

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To recognize the important role that our RSG® Arrive drivers play in enhancing the clinical trial patient experience, we will be celebrating a driver of the month, starting this month with Viken.

Topics: Patient Travel, Patient Experience

Pharma15 Live! A Candid Conversation with a Clinical Trial Participant

By Elizabeth Gargill on Tue, Apr 16, 2019 | 1 min read

Season 2 Episode 2: As part of our Pharma15 Live! web series, we recently had the opportunity to sit down with three-time clinical trial participant Richard Brescia for a candid conversation about his experience – both positive and negative. As an industry, we can learn a tremendous amount by going directly to the heart of the matter and listening to the “patient voice.”

Topics: Patient Engagement, Patient, Pharma15 Live!

Keys to Operational Excellence in Global Patient Recruitment

By Elizabeth Gargill on Tue, Aug 18, 2015 | 2 min read

Planning. Strategy. Execution. Most would agree they form the foundation for patient recruitment. In today’s pressure filled clinical research environment, optimized enrollment is an imperative. However, in the rush to enroll on-time or ahead of schedule, certain strategies and executional elements can often be compromised. Global studies are particularly at risk due to their operational complexities.

BBK Worldwide Leverages Google Virtual Tours as a Patient Engagement Tool to Support Clinical Trial Enrollment

By Elizabeth Gargill on Tue, Jun 25, 2013 | 33 min read

Product Showcases Individual Study Locations with a 360-Degree Interactive Tour

Topics: Patient Recruitment, Disruptive Innovation, Conferences, Technology

 
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