Committed to Excellence: RSG® Arrive Driver of the Month

Committed to Excellence: RSG® Arrive Driver of the Month

By Elizabeth Gargill on Wed, Oct 23, 2019 | 2 min read

 

Andrew-Blog (1)_per JK

All you need is a brief conversation with Andrew to understand why he’s our RSG® Arrive Driver of the Month. A native of the Philadelphia area, he has been an RSG® Arrive driver for over two years. His assignments include taking patients with progressive neurodegenerative diseases to and from their study appointments, at times traveling two hours each way. He recognizes the challenges that some of the patients face and always tries to find opportunities to lighten their day with a smile or light conversation. “I try to take their mind off where they are traveling and why – even if it’s for a brief moment.”

Andrew derives great satisfaction from assisting those in need. “It’s nice to be involved in helping someone who needs help.” And as an RSG® Arrive driver, he knows he’s making a difference. “RSG® Arrive simplifies the process for patients. It takes them into a different mindset because they don’t have to worry about driving or getting a ride – they are just so happy someone is taking them. I’ve never seen anything but smiles.”

When not working, Andrew likes to play tennis and spend time at the seashore in the summer and at the Poconos in the winter. He is very proud of his son, who recently got engaged, and he enjoys taking his 90-year old mother out to dinner, often twice a week.

 

Topics: BBK Worldwide, Patient Engagement, Clinical Trials, Patient Experience, Patient Reimbursement, Patient Travel Programs